FAQs
Is there a minimum order quantity?
A. No. You can order the amount you want.
How long does it take for my order(s) to be processed and shipped?
A. Order(s) are shipped out in no more than 3 days.
How long does it take for my order(s) to be delivered?
A. Order(s) are delivered to you within 6 business days.
Is there a discount if I buy in bulk quantity?
Yes. Prices are negotiable in bulk quantity. Contact us at customersupport@beetail.store
If my order(s) arrived in bad condition or item not as described, can I request a replacement or refund?
A. Yes. If your order(s) came in bad condition or the item(s) are not as described, please contact us at customersupport@beetail.store, we will help you solve the issue. Customer satisfaction is our top priority.
I have a urgent request, how long does it take to respond to my email?
A. We reply to our customer request in 30 minutes to 1 hour. We will get back to you as soon as possible. Customer satisfaction is our top priority.
I want to request customized size, customized logo or customized packaging for my order(s), do you offer that service?
A. Yes. For customized order(s), there is a minimum order quantity of 1000 pieces. Contact us at customersupport@beetail.store.
Do you offer international shipping?
Yes. We offer fast international shipping. Please check our shipping policy www.beetail.store/policies/shipping-policy. We deliver worldwide.